Shipping policy

 

1. Order Processing

 

  • All orders are processed within 1–2 business days after payment confirmation.

  • Orders placed on Sundays or public holidays will be processed on the next working day.

 


 

 

2. Shipping Coverage

 

We currently ship across India.

For international shipping inquiries, please contact us before placing your order.

 


 

 

3. Shipping Charges

 

  • Free Shipping on orders above ₹2,999.

  • A standard shipping fee will apply to orders below ₹2,999 (calculated at checkout).

 

Shipping charges are non-refundable once the order has been dispatched.

 


 

 

4. Delivery Timeline

 

Estimated delivery time after dispatch:

 

  • Metro Cities: 2–5 business days

  • Other Cities/Towns: 4–8 business days

 

Please note: Delivery timelines are estimates and may vary due to courier delays, weather conditions, or unforeseen circumstances.

 


 

 

5. Packaging & Safety

 

We understand that die-cast models are collectibles.

Every product is carefully inspected and securely packed with protective materials to ensure safe delivery.

 


 

 

6. Tracking Your Order


Once your order is shipped, you will receive tracking details .

Please allow up to 24 hours for tracking information to update.

 


 

 

7. Delays & Liability

While we work with reliable courier partners, we are not responsible for delays caused by third-party courier services. However, we will assist you in resolving any shipping-related issues.

 


 

 

8. Incorrect Address

 

Please ensure your shipping address is accurate at checkout.

We are not responsible for orders shipped to incorrect addresses provided by the customer.

 


 

 

9. Damaged Packages

 

If your package arrives visibly damaged:

  • Record a complete unboxing video (starting from unopened outer package).

  • Contact us within 24 hours of delivery with the video proof.

 

Claims without proper video proof may not be accepted.